Privacy policy

Last updated: 12 October 2026

We respect your privacy. This policy explains what personal data we process when you use techone.com.pl, why we process it, and what rights you have.

1. Controller

The controller of your personal data is Techone-Infopact sp. z o.o.:

• registered office: ul. Stefana Jaracza 47, 90-249 Łódź, Poland;
• entered in the register of entrepreneurs of the National Court Register (KRS) under number 0000590183;
• NIP (tax ID) 7252106109, REGON 363171163.

For any questions about personal data, contact us:

• by e-mail: office-lodz@techone.nl;
• by phone: +48 42 203 63 98;
• by post at the address of our registered office.

2. What data we process, why, and on what legal basis

Contact form, e-mail and phone. When you send us a message through the contact form, by e-mail or by phone:

• we process your name or company name (depending on what you enter in the form), e-mail address, the content of your message and, if you provide them, your phone number and any other data included in your message;
• we do this to reply to your enquiry and to continue the correspondence.

The legal basis is:

• our legitimate interest in replying to messages sent to us (Art. 6(1)(f) GDPR);
• and, where your message concerns entering into a contract with us, taking steps at your request prior to entering into a contract (Art. 6(1)(b) GDPR).

Providing your data is voluntary, but without an e-mail address we cannot reply to a message sent through the form.

Protecting the form against spam and abuse (Google reCAPTCHA).

• Information about your device and browser, your IP address and the way you interact with the site is processed.
• Purpose: to tell messages sent by people apart from automated ones.
• The legal basis is our legitimate interest in keeping the site secure (Art. 6(1)(f) GDPR).
• See section 6 for details.

Site security and operation (server logs). Our server records technical information about every request:

• IP address, date and time;
• the page requested;
• browser type;
• response code.

We keep this information to run the site, diagnose errors and protect it against attacks. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR).

Establishing, exercising or defending legal claims. Where necessary, we process data from the categories above for this purpose. The legal basis is our legitimate interest (Art. 6(1)(f) GDPR).

3. How long we keep your data

Correspondence:

• until we have handled your enquiry and completed the related correspondence;
• if the correspondence leads to a contract, we keep it for the period required by law or until any claims become time-barred.

Server logs: for as long as needed to diagnose errors and keep the site secure, or, in the event of a security incident, until the investigation is complete.

At your express request, we will erase your data earlier unless we must retain it under the law or to establish, exercise or defend legal claims.

Data processed by Google for reCAPTCHA and Google Maps: in accordance with Google's policies (section 6).

4. Who receives your data

Your data may be received by:

• Techone B.V. (the Netherlands) and other Techone group companies that provide our IT infrastructure, website hosting and e-mail. Messages sent through the form are delivered to the office-lodz@techone.nl mailbox, which is hosted on Techone B.V.'s infrastructure.
• IT, hosting and e-mail service providers acting on our behalf;
• Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland), for Google reCAPTCHA and Google Maps;
• public authorities, where the law requires us to disclose data.

We do not sell your data or share it for marketing purposes.

5. Transfers outside the European Economic Area

Google may also process data in the United States.

• Google LLC participates in the EU–U.S. Data Privacy Framework, for which the European Commission has adopted an adequacy decision.
• In other cases Google relies on the standard contractual clauses approved by the European Commission.

6. Third-party services on this site

Google reCAPTCHA v3.

• It runs only on the contact page, in the background, and assesses whether the form is being submitted by a person.
• To do this, Google collects information about your device, your browser and how you use the site, and may use its own cookies.
• Google's terms: Privacy Policy, Terms of Service.

Google Maps.

• The contact page shows a map with the location of our office.
• When the map loads, your browser connects to Google's servers, which receive your IP address among other information.
• You can also open the location directly in Google Maps using the link below the map.

We do not use analytics, advertising or remarketing tools, and we do not profile visitors to this site.

7. Cookies

techone.com.pl does not use analytics or marketing cookies. We set only one strictly necessary cookie:

On the contact page, Google reCAPTCHA and Google Maps may store their own cookies or data in your browser.

You can delete or block cookies in your browser settings. However, blocking the strictly necessary cookie or reCAPTCHA may prevent you from sending the form. If that happens, e-mail us directly at office-lodz@techone.nl.

8. Your rights

You have the right to:

• access your data and receive a copy of it;
• have your data rectified;
• have your data erased;
• restrict processing;
• data portability, for data we process in connection with steps prior to entering into a contract;
• object to processing based on our legitimate interest.

To exercise these rights, e-mail us at office-lodz@techone.nl.

You also have the right to lodge a complaint with the supervisory authority, the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych), ul. Stawki 2, 00-193 Warsaw, Poland.

9. Automated decision-making

We do not make decisions about you based solely on automated processing that have legal effects on you or similarly significantly affect you.

Google reCAPTCHA only assesses, automatically, the risk that the form is being submitted by a program rather than a person. If your message cannot be sent, please contact us by e-mail or phone.

10. Changes to this policy

We may update this policy when the way the site works or the law changes. The current version is always available at this address, and the date of the last change is shown at the top of the page.